Overview
Accessing cPanel
To access cPanel, simply point your browser
to: http://www.yoursite.com/cpanel
Note: in order to access cPanel,
you must have access to port 2082. If you are using a computer at
your company site or behind a firewall, check with your network
administrator to see if port 2082 is being blocked.
Account Resource
When you first access cPanel,
along the left hand side you will find a quick summary of your current
account resources.
This will let you know if you are within your assigned limits and
thresholds for such things as bandwidth and disk space usage
Server Information
To use cPanel or WebMail,
you must have access to port 2082. If you are using a computer behind
a firewall (or at a company facility), this port may be blocked.
If so, you will need to speak to your network administrator.
Email
Options
The E-Mail section allows you to perform
functions such as setting up new e-mail accounts for your web site,
creating forwarders, distribution lists, and filtering of Spam e-mail.
Add new e-mail user
Use cPanel to add new user(s)
to your web site.
1. Access your cPanel account via your browser
2. Click on 'Mail Manager' > 'Add/Remove Accounts'
3. Click on 'Add Account' at the bottom of the screen
4. Enter user name and password, then click on 'Create'
Setting Up Forwarders
Allowance of E-mail Aliases/Forwarding.
For example, you can have all e-mails sent to your domain forwarded
to one specified account.
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Spam
Assasin
What is spam?
Let's define spam as any junk or commercial advertising e-mail that
we receive that we did not request. Learn more about spam at the
Spam Abuse web
site.
How can I block spam?
Zocoart provides Spam Assassin
as a tool to block spam e-mail from the server. By default, Spam
Assassin is disabled when your web site is first setup by Zocoart.
How do I enable Spam Assassin?
From cPanel, click on Spam Assassin.
A window displays that will tell you if Spam Assassin is currently
enabled or disabled.
Clicking the boxes to enable or disable Spam Assassin is how you
can turn it on or off.
To configure the Spam Assassin settings click the button that reads:
"Configure Spam Assassin (required to rewrite subjects)"
How do I configure Spam Assassin?
If you do not know what it
is you are looking at, the next screen could be a little confusing.
To help you understand here's a break down of what you should see
on the screen and what to do with it:
required_hits -> The number of e-mails received
before marked as spam. |
|
rewrite_subject -> This tells Spam Assassin
if it should rewrite your subject line or not as you define.
(1 is yes and 0 is no) |
|
subject_tag -> What the spam is marked with
in the subject line. (usually ***SPAM*** or something else that
could be picked up by your own mail filters on your mail client
of choice) |
|
blacklist_from -> An e-mail address you definitely
want to be marked as spam. (you could also use *@something.com
to get every e-mail from that address filtered) |
|
whitelist_from -> An e-mail
address you definitely do NOT want to be marked as spam. (you
could also use *@something.com to get every e-mail from that
address NOT filtered) |
Once you're done, just hit save and whatever
you defined on the earlier page will now be in effect. If you picked
to rewrite the subject, then you could now go into your mail client
and write a new "rule" that would filter all mail with
"***SPAM***" to go into a SPAM folder so that you could
check it from time to time making sure you did not get any false
positives.
How do I use the Spam Box?
You can turn your spam box
enable and disable from the same page as Spam Assassin. It's just
that easy!
In the previous build you would need to use
a imap client to get to your spam box.
Well not anymore. You can create a "new" e-mail account
that has precisely the same settings as your e-mail account, but
add: "/spam" to the end of the e-mail account user name.
This will retrieve only your Spam Box mail.
In order for this to be useful, you will
want to set up your e-mail client to deliver this Spam Box mail
to a special folder (perhaps called spam?) automatically.
Client (PC) side spam tools:
Cloudmark SpamNet
PostalInspector
IHateSpam
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Change
MX Entry
When your Zocoart web site/domain (yoursite.com)
is configured, it also comes with a supported mail server (mail.yoursite.com).
Through cPanel, you also have access to your mail via the web mail
feature.
However, you may wish to have your mail directed
to another mail server.
1. Go into cPanel > Mail Settings >
Modify MX Entry
2. Your current domain name and MX entry is displayed
3. Click on link to change your MX entry
4. It will usually take 24-48 hours for your MX entry to propogate
worldwide
Block
Email
We have all probably received e-mail addressed to info@mydomain.com
or sales@mydomain.com --even though we have never created or used
such e-mail accounts.
So, is it possible to stop or block e-mails
addressed to such non-existient accounts?
The answer is "Yes" - and here
is one solution that only requires a quick change to CPanel ...
Change your Default Address
Go to CPanel > E-mail, and set your default address
to either :blackhole: or :fail:
Although both options will end up solving
the same problem, there are some differences in the way they work,
and so Zocoart recommends
using the :blackhole: option.
| From the CPanel online documentation:
|
|
Any e-mail that is sent to an unknown account at your domain
name, such as unknown@yourdomain.com, gets automatically
rerouted to your default e-mail account. All web site accounts
are automatically assigned a default e-mail address - user@yourdomain.com
- which you can change, if required.
To set your default e-mail address:
1. Click on the Default Address link in
the Mail Menu area.
2. Click on the Set Default Address link.
3. Enter the complete e-mail address of the new default
in the field next to your web site name drop-down list.
Note: You can enter :blackhole:
to throw away all incoming mail, or :fail:
to bounce the e-mail back to the sender.
4. Click on the [ Set Default Address ]
button. Your new default e-mail address has now been set.
|
Fail -vs- Blackhole
:fail:
When an e-mail is sent to an address that
is set to :fail: no such address here it is blocked from going
to your inbox and a message is sent to the party which sent the
mail to let them know that there is no one at that address by
that name. If the sending party is a legitimate address that's
the end of it but still notice that there are two messages involved--
the original message to you and the message going back to the
sender.
A problem pops up when the sending party
is a fake address. Now the incoming message is blocked and a message
is sent back just as in the example above. The problem is the
message going out cannot be delivered and stays in the mail queue
to be tried again later and will be retried numerous times until
it is deleted.
:blackhole:
If a message arrives to an account set
to :blackhole: it is blocked from being delivered and deleted.
No more action is taken. Only one message is involved and fewer
resources are tied up. Multiply this by thousands of messages
and it makes a difference.
If you have any questions, you can certainly
contact our Help Desk, but do not include your credit card number
in any correspondence with Zocoart.
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